Shipping and Returns

Shipping:

Once your order has been successfully placed, you will receive an email confirmation with your Order Number and Order Details.

We ship orders on Tuesdays and Fridays. If your order is placed by 2:00 PM on either of those days, it will be shipped that same day. Any orders placed after that time will ship the next shipping day. 

Currently, we only ship domestically within the United States.  For all orders under $100, shipping is a flat rate of $4.95.  For orders that are $100 or more, shipping is free.

Returns/Refunds:

At the moment, we only offer returns on products that are unused and unopened.  If a product is eligible for a return, customers are responsible for paying a 15% (of the total purchase amount-excluding tax and shipping) restocking fee, as well as the return shipping fee.  Returns must be requested within 14 days of receipt.

Please reach out to our Customer Service team at love@highbrowhippie.com for all return requests.  Please include: your name, the order number, and the reason for the return.  Please include a photo of your unused/unopened products when  possible.  We will then issue a return shipping label via email.

Once our team has received your products, your refund will be issued.  It may take some time for the funds to be issued back onto your credit card, so we kindly ask for your patience.