Shipping and Returns

Shipping:

Once your order has been successfully placed, you will receive an email confirmation with your Order Number and Order Details.

We ship our orders via UPS. For orders that are $250 or more, shipping is free.

Please allow 10-14 days for orders to arrive.  Thank you.

Returns/Refunds:

At the moment, we only offer returns on products that are unused and unopened.  If a product is eligible for a return, customers are responsible for paying a 15% (of the total purchase amount-excluding tax and shipping) restocking fee, as well as the return shipping fee.  Returns must be requested within 14 days of receipt.

Please reach out to our Customer Service team at love@highbrowhippie.com for all return requests.  Please include: your name, the order number, and the reason for the return.  Please include a photo of your unused/unopened products when possible.  We will then issue a return shipping label via email.

Once our team has received your products, your refund will be issued.  It may take some time for the funds to be issued back onto your credit card, so we kindly ask for your patience.

Subscriptions:

Subscriptions need to be cancelled at least 3 days before the subscription renewal date. 

To change or alter your subscription, you can access your customer portal.